TruthFocus News
media /

How do I speak to a person at DFAS?

If you need speak to a customer service representative, please call 800-321-1080 or 216-522-5955 Monday through Friday, from 8 a.m. to 5 p.m. Eastern Time.

How do I contact the Defense finance and Accounting service?

Agency Details

  1. Website: Defense Finance and Accounting Service.
  2. Contact: Contact the Defense Finance and Accounting Service.
  3. Phone Number: 1-888-332-7411.
  4. Toll Free: 1-888-DFAS-411 (1-888-332-7411)
  5. Forms: Defense Finance and Accounting Service Forms.

How do I contact DFAS by email?

Claim forms must be submitted by mail or fax….

Contact Us
General Customer Service Questions1-888-332-7366 Email: AskDFAS
AdvancesFax: 216-367-3428 DSN Fax: 580-7839 Email to fax machine: [email protected]

How do I get my army back pay?

Army back pay is calculated based on the amount of time it has accrued and the reason for which it was owed. Failure to submit promotion paperwork, marriage certificates or other evidence of earned pay raises in a timely manner often results in a soldier being owed back pay.

How long does back pay TAKE army?

Arrears of Pay payments should be processed within 30-45 days of receiving the SF 1174 and supporting documentation. In some cases, particularly when there is not a designated beneficiary or when there are multiple beneficiaries, additional information or research is required. These cases require more time.

How do I file a complaint with DFAS?

To file a complaint regarding your pay and allowance issues, you may send correspondence to [email protected]

How do I contact DFAS myPay?

The simplest and quickest solution for making changes to your Direct Deposit information is through myPay , our online account management system For any questions or concerns regarding myPay , call 888-332-7411 (option 5) for a customer service representative. Or FAX DFAS Retired Pay at 800-469-6559.

Who do I contact for military benefits?

Federal Benefits for Veterans, Dependents and Survivors

Phone NumbersOffice
Special Health Issues1-800-749-8387
Spina Bifida/Children of Women Vietnam Veterans1-888-820-1756
Telecommunication Device for the Deaf (TDD)1-800-829-4833
VA Benefits1-800-827-1000

What qualifies as an IG complaint?

Anyone, including civilians with no Air Force affiliation, may file Fraud, Waste, and Abuse (FWA) complaints. Depending on the circumstances, the IG may also accept complaints from dependents or relatives of active duty members and retirees and their dependents.

How do I access my Army email?

Open a web browser and go to: You will see the following screen noting that you are accessing a U.S. Government Information System. Click “OK”. 2. When prompted, be sure to select only your DOD EMAIL certificate.

Who do I call about my GI Bill?

1-888-442-4551
For more information, please visit the U.S. Department of Veterans Affairs’ (VA) Education and Training page. If you have questions: Visit the GI Bill customer service page, to search Frequently Asked Questions or ask a question electronically. Call 1-888-GIBILL-1 (1-888-442-4551)

What is the fax number for the DFAS?

Their fax number is 1-800-469-6559. ANNUITANTS REISSUE REQUESTS: Annuitants who did not receive their 1099-R by Jan. 31 of the current year, have questions about their 1099-R form, or need to update their mailing address may contact DFAS by phone at 1-800-321-1080, Monday through Friday 7 a.m. to 7:30 p.m. EST.

Is there a DFAs hotline for anonymous complaints?

Complaints received from a temporary email account to remain anonymous, without any other identifying or contact information, will not receive a response from the DFAS Hotline Office, as they have no method of verifying your identity.

How to contact DFAs Indianapolis customer care center?

CUSTOMER CARE CENTER PHONE NUMBERS HOURS OF OPERATION; DFAS Indianapolis Accounts Payable: 888-332-7366, option 2: 7:30 a.m. to 4:30 p.m. ET: DFAS Columbus Accounts Payable: 800-756-4571: 7:30 a.m. – 4:30 p.m. ET

How to contact the Defense Finance and Accounting Service?

Phone: Toll Free: 1-800-330-8720; Commercial: 216-522-5806; or DSN 580-5806 Note: The DFAS Hotline phone is not staffed; however, it is checked daily, please leave a detailed message with your identification and call back information. However, for the BEST results, submit a detailed email to which we can respond directly.