When do I have a right to a refund?

The Consumer Protection Act provides that, where goods are found to be defective in quality within six months of their purchase, the customer may insist upon a refund, or may allow the seller the chance to repair or replace the goods. Thus, if you buy a coffee machine which stops working,…

Do you have to give a refund if you change your mind?

They are under no legal obligation to accept returns and make refunds in all cases. For example, you might buy a book from a local store but later change your mind and wish to return it the following week (undamaged) without having read it. The shop may agree to take it back from you and refund you.

Can a refund be less than the amount paid?

In such cases, the refund payable might be less than the amount paid by the customer, if the goods were used or consumed before return (more than was necessary to determine a problem), or if the goods require unnecessary repackaging before they can be resold. For example, I receive a telemarketing call offering me a bronze bird bath for my garden.

Is there a no return or refund policy?

“Currently for change of mind returns – eg clothes not fitting etc – some suppliers would require that clothing be returned within a specific number of days, with the price tag attached and a receipt. Some will have a no returns and refunds policy.

What are the return and refund laws in California?

California law addresses terms for a Return & Refund Policy that may not be expected by a consumer. Civil Code Section 1723 of the California state requires a retailer to post their Refund Policy if the policy contains unique requirements. Common expectations in the U.S. retailers offering:

What are the return and refund laws in Minnesota?

Minnesota statutes require a retailer to conspicuously display its Return & Refund Policy in boldface type set at a minimum of 14 points. If the Return & Refund Policy is not posted or fails this standard, the retailer must accept all returns and issue full refunds.

What are the return and refund laws in Connecticut?

Connecticut law allows retailers to set their own Return & Refund Policy terms. The only requirement is that they display the policy in a conspicuous place. If the Return & Refund Policy is not displayed or the retailer does not have a Return & Refund Policy, the buyer is entitled to a refund in the amount of the purchase price.