How do I claim tax back from AirAsia?
You can get a refund on Airport Tax. In the situation where you did not board the flight, you may request for a refund on the Airport Tax paid, within six (6) months after the scheduled date of flight departure. You have the option of an AirAsia Credit Account or back to the original mode of payment.
How much is the airport tax for AirAsia?
Effective from 1 Jan 2017, the revised PSC rates is RM11 for domestic flights, and RM35 for flights to Asean countries from all airports in Malaysia. The PSC is RM50 for departures from klia2 and RM73 for departures from KLIA and other airports for flights to international destinations excluding Asean,.
What is airport refund?
Consumers may claim a refund of the airport tax or government-imposed taxes since the airport facilities were not used. Airlines may however charge a processing fee of up to 5 per cent based on the airport tax or government-imposed taxes. The refund shall also be reimbursed via the original mode of payment.
How do I cancel my AirAsia flight and get a refund?
How to request a refund online
- Visit
- Tap on the floating AVA button on the lower right corner of your screen.
- A chat box will appear.
- On the next menu, choose AIRASIA NEW REFUND REQUEST.
Can I get refund if I cancel my AirAsia flight?
If you opt for a credit refund, the value of the fare (for the flight that has been cancelled by AirAsia) will be refunded as a ‘credit shell’ credited into your AirAsia account (under ) which you can use within 90 days from the date of issuance to book other AirAsia flight(s).
Does Air Asia give refunds?
You cannot cancel a airasia flight for a refund. If you cancel the flight, you can claim back the airport tax, but not the ticket. You can however change the date of the flight for a processing fee, plus the difference in the fares between your booked flight and the one you want to change to.
Is Air Asia flight ticket refundable?
AirAsia Cancellation Policy For refundable ticket If your new ticket is cheaper than your previous one then a refund will be made to you in the form of an e credit which can be used towards the purchase of another flight ticket within 3 months from the date of your new flight ticket was issued.
